About Alpaca Direct
At Alpaca Direct, we believe that every sip deserves perfection. Based in the USA, our mission is to craft exceptional crystal barware that blends timeless craftsmanship with modern elegance. From personalized whiskey glasses to engraved bourbon sets, every piece is designed to elevate your moments — whether you’re celebrating success, cherishing memories, or enjoying quiet reflection.
Our curated collection features premium crystal glasses, each meticulously engraved with intricate designs that capture individuality and style. Every detail — from the precision etching to the balanced weight in hand — speaks of luxury, durability, and artistry. We take pride in offering unique pieces that make unforgettable gifts for weddings, anniversaries, and corporate celebrations.
Our Story
Alpaca Direct was born from a passion for quality, precision, and the simple joys of a well-crafted drink. What began as a small idea among enthusiasts of fine spirits soon evolved into a brand dedicated to redefining the drinking ritual. Every glass we design reflects our belief that great conversations, celebrations, and memories begin with attention to detail.
Our Craft
Each Alpaca Direct glass is made from high-grade crystal, etched with unique artistic designs that capture strength, courage, and individuality. Whether it’s a personalized piece for a special occasion or a full bar set for connoisseurs, our products combine durability, brilliance, and a touch of luxury that never goes unnoticed.
Our Promise
At Alpaca Direct, quality is our signature. From design to delivery, every product passes through careful inspection to ensure it meets our highest standards. We are committed to offering exceptional craftsmanship, reliable service, and products that inspire pride in ownership.
Join the Experience
We invite you to explore our exclusive collection and discover why Alpaca Direct has become the choice for whiskey lovers, collectors, and gift-givers around the world. Raise your glass — to craftsmanship, to taste, and to unforgettable moments.
Our Mission and Values
At Alpaca Direct, our mission is simple: to inspire and empower people to create beautiful, functional spaces that reflect their individuality. We achieve this through a commitment to:
Quality: We carefully select each product, ensuring it meets our standards of durability, functionality, and aesthetics. Our customers can trust that every item from Alpaca Direct is built to last.
Affordability: Beautiful design should be accessible. We strive to offer competitive prices without compromising on quality, making it easier for everyone to bring their vision to life.
Customer Focus: We prioritize our customers’ needs and are dedicated to providing excellent service at every step. From choosing the right product to delivering it to your doorstep, we’re here to ensure a smooth and satisfying shopping experience.
Sustainability: As a modern company, we are conscious of our environmental impact. We prioritize working with suppliers who share our commitment to sustainable practices, using eco-friendly materials and packaging whenever possible.
Our Product Selection
Alpaca Direct offers a carefully curated selection of home essentials and home décor that covers a range of styles and preferences.
Our collections are designed to help you create spaces that are functional, beautiful, and truly your own.
Why Choose Qasmana?
Choosing Alpaca Direct means choosing quality, style, and peace of mind. Here’s what sets us apart:
Transparent and Fair Pricing: We believe in clear, honest pricing with no hidden fees. Our prices include VAT, and we work hard to ensure our customers get value for their investment.
Seamless Online Shopping Experience: Shopping should be enjoyable. Our user-friendly website, detailed product descriptions, and customer service team are here to make shopping with us as smooth as possible.
Customer Support You Can Rely On: Our support team is dedicated to helping you at every stage, from product selection to delivery and aftercare. We offer assistance via email, phone, and our tracking portal to keep you informed throughout the process.
What This Means for You:
International Shipping Expertise: Our location in USA enables us to efficiently manage international shipping, allowing us to offer competitive prices and reliable delivery times to our USA customers.
Quality Assurance: We uphold high standards of quality and customer service. We are committed to ensuring your experience with us is pleasant and satisfactory.
Local Customer Support: Our customer support team is equipped to assist USA customers with any inquiries, providing dedicated and timely support.
If you have any questions or need further information about our operations, feel free to reach out. We’re here to help!
Our Commitment to USA Customers
As we are growing in the USA market, we are dedicated to building a strong, trustworthy relationship with our UK customers. We understand the importance of local support, and we strive to meet the expectations of our USA clientele by adhering to local consumer laws, offering transparent policies, and making delivery as seamless as possible. We believe in transparency and actively work to comply with both UK and EU regulations to create a trustworthy shopping environment.
Join the Qasmana Community
We’re more than just a retailer—we’re a community of design enthusiasts who believe in the transformative power of a beautifully designed home. Follow us on social media to stay updated on the latest trends, new arrivals, and special promotions. We invite you to share your own spaces and design ideas with us using #MyAlpacaDirect.
Our Business LLC
CONTACT INFORMATION:
EIN Number: 35-2769910
Trade name: Alpaca Direct
Phone number: +1 208-209-7079
Email: support@alpacadirect.uk
Physical address: 4290 W Riverbend Ave Suite 200, Post Falls, ID 83854, United States